Open the app and tap the number to approve the sign-in. Please help. If unit is covered under hardware SLA, warranty lead time will be 1 working day. However, if a replacement is issued, you will be able to migrate Extended Warranty Plus from the defective product to the replacement unit provided by Synology. Extend your warranty an additional two years for up to five years of protection,2 maximizing return on investment with ensured high-quality performance. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. 9.00 AM - 8.00 PM ( Monday to Saturday), Nearest Metro Station : Check the warranty period of your Synology product The warranty period commences on the date of purchase shown on your purchase receipt or invoice. 5.1 Proprietary Rights. Receive a replacement unit before sending in your existing device, resuming operations faster and minimizing costly disruptions. Password is required to use this service. Unless explicitly prohibited by local law, this Warranty is governed by the laws of the State of Washington, U.S.A. for the Customers residing within the United States; and by the laws of the Republic of China (Taiwan) for Customers not residing within the United States, without regard to any conflict of law principles to the contrary. (a) Upon verifying the purchase order by Synology, the Customer shall immediately pay all charges and tax. May I replace my defective NAS with different model? 2 Year Warranty: Means 2 Year straight replacement. check the DSM Technical Specifications. We offer PNP warranty extension. Find the documents and files for your Synology product. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Synology reserves the right to refuse to provide the Extended Warranty Plus Service to Customer who are ineligible or who are under statutory age. Opposite Palm Beach Hotel Copyright 2023 Synology Inc. All rights reserved. No. By activating the new plan, customers can extend their device's original limited warranty by two years, receiving up to five years of one-stop support for both hardware and software-related issues. Copyright 2022-2023 Synology Inc. All rights reserved. Find the documents and files for your Synology product. Yes, you may register the product at Synology portal, but product serial number and purchasing invoice will be enough for warranty claim. Synology provides no warranty for Refurbished Product sold as "as is" or with "no warranty". Copyright 2023 Synology Inc. All rights reserved. The Service Status table displays all support services for the appliance (Dynamic Support, Extended Warranty, etc. btw, (off-topic) finally got around to trying out Duplicacy. Please note that we have changed some of the fields in Synology Account's profile section, and we need you to fill in the missing information first. (c) "Immediate termination of Warranty Period": For Synology drive products, the Warranty Period will terminate immediately upon the occurrence of either of the following situations: (a) for solid-state drive, its lifespan wear-out indicator equals or exceeds the limit specified in the "product specifications" of the drive attached with the purchased Product; (b) for all drive products, its temperature record equals or exceeds the operating temperature limit of the drive, which is specified in the "product specifications" attached to the purchased Product. In some countries, Synology may at its own discretion apply the Synology Replacement Service to certain Products, through which Synology will ship a replacement Product to Customer before its receipt of the nonconforming Product returned by Customer ("Synology Replacement Service"). Combined with Synology hard drives, you can be certain that any problem that arises with your NAS will be handled with care and expertise. You may see our New Product at Product Support Status. Copyright 2023 Synology Inc. All rights reserved. It is the customers sole responsibility to make backup copies of data. Find the add-on packages available in Package Center. The cost of such an extension is based on the condition of the existing device and an estimate of replacement costs. Click the Start button to go over a 4-step wizard process. Limited: Only security updates will be provided. Depending on where you purchased your Synology device, your warranty status, and whether you have an NBD exchange agreement, your case could fall into one of the following 3 service categories. You will need to present the receipt or invoice as proof of purchase. For laptops, press Fn + Esc. (a) "Warranty Period": The warranty period commences on the purchase date is shown on the purchase receipt or invoice to be presented by Customer and ending at the day after the end of the Warranty Period for each New Product. By visiting the link above you can see what this service is all about. SOME STATES/JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO CUSTOMER. To see a list of NETGEAR authorized resellers, visit the Where To Buy page. Infrastructure security Please enter the code below to proceed. Africa Asia This adds peace of mind to their investment Synology really has your back at every step of the way," Lee said. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.5. Check your warranty or service status Single product or Multiple products Country/Region of purchase Hong Kong SAR Serial number Typical locations you may find a serial number on your product: Back of product Under the battery For laptops, press Fn + Esc For desktops, press Ctrl + Alt + s For Chromebooks, on the sign in screen, press Alt + v Limited: If the operating system of your product reached the End of Extended Life Phase, we only provide consultation service on basic feature setup and operational guidance. Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. The foregoing warranties and warranty obligations do not apply to any Product that (a) has been installed or used in a manner not specified or described in the Product, specifications, or its related documents, or in any way misused, abused, or damaged; (b) has been damaged caused by accident, fire, liquid contact, earthquake, other external factor or product use in improper environment, including but not limited to improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, incorrect power line voltage, etc; (c) has been purchased from unauthorized distributors or resellers; (d) has been disassembled, modified, and/or altered without authorization from Synology; (e) with cosmetic damage caused by normal wear and tear or otherwise due to the normal aging of the Product, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (f) serial number has been removed or defaced from Product, resulting in not able to identify; (g) has been damaged or out of order because Customer fails to implement any correction, modification, enhancement, improvement or other update made available to Customer by Synology, or because Customer implements, installs or uses any correction, modification, enhancement, improvement or other update made available by any third party; (h) has been damaged, out-of-order, or incompatible due to installation or use with items not provided by Synology other than the hardware, software or other accessory for which the Product is designed. Showroom number 11, Dr. Fernandes Building Seagate Service Centers Customers can now get in touch directly with Synology, and simply ship their faulty device in to simplify logistics. Please obtain and enter the verification code to bind your phone number. Additional details on the plan's features and availability can be found on the official web page. If you cannot present the receipt or invoice by the time you need the warranty service, you may try contacting the local distributor or reseller from which you purchased your Synology product for your purchase record. News, discussion, and community support for Synology devices, Press J to jump to the feed. Antivirus by McAfee (Trial) Antivirus by McAfee (Trial) . I'm trying to configure my NAS to be monitored in my Synology Account. 3.4.2 Extended Warranty Plus Service. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. ), their current status, and their expiration date. (b) "New Product" means the Synology-branded hardware product and Synology-branded accessories contained in the original packaging Customer bought from an authorized Synology distributor or reseller. DSM/SRM/Firmware Update: I bought this NAS from another country, Can I contact any local distributor for warranty? Export Administration Regulations. Synology RS818+/RS818RP+ is backed by Synology's 3-year limited warranty. Only x20, x21, x22, and a handful of x18 and x19 models are. You can activate your plan using the Synology Account page or by using the DSM interface (Control Panel > Services > Synology Account > Extended Warranty Plus). 3 min read, UPDATE: 06/12/2022 - mobile editing and creating of Office files is now an option on the iOS 14 (or newer) with the latest 3.2.0 iOS Drive. Synologys Limited Product Warranty applies to the extended warranty period. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. 5.6 Attorneys' Fees. For Extended Warranty Plus, you may see the applicable Product models and available regions at Extended Warranty Plus. Before the shipment of the Refurbished Product to the Customers, they have been verified to strictly comply with Synology's quality standard. #server, #servers, #servers-general-discussion, #service. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. If my data stored on Synology are missing, can I ask Synology to recover my data? The easiest way is to contact us on sales@pnpdxb.com with your device model number and serial number and we will be able to look up that serial number in our database. Anyone know if this still exists and what the URL is, thanks. Full: Firmware and software updates will be continuously provided. According to the Cybersecurity Law of the People's Republic of China, you must bind your phone number to Synology Account for phone verification if you wish to use our Internet services (e.g., QuickConnect) in China. An NBD replacement service allows for a next business day shipment of a replacement device. RackStation RS818+/RS818RP+ Highlights Quad-core 4-bay NAS with AES-NI support, with over 1,099 MB/s reading and 401 MB/s writing performance PCIe slot for optional 10GbE add-in there is not a way to check the warranty. Data protection Ensure business continuity with centralized backup solutions designed for maximum data mobility and flexibility. Extended Warranty Plus may not be available in overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of countries and regions where it is offered. YOU ACCEPT AND AGREE TO BE BOUND BY THE TERMS OF THIS WARRANTY BY OPENING THE PACKAGE CONTAINING AND/OR USING THE PRODUCT. The arbitration, or any portion of it, will not be consolidated with any other arbitration and will not be conducted on a class-wide or class action basis. However you can do a CSI. *Note: The warranty period for DS220+ is extended from 2 years to 4 years.Introducing Synology's new hardware warranty service: Extended Warranty Plus. You have successfully created your password. Copyright 2023 Synology Inc. All rights reserved. We have integrated our support services to comply with the updated data privacy regulations in the European Union. The total cost will be confirmed during the registration process. Product Registration and Extended Warranty. Your location was changed successfully. Arbitration Law and related enforcement rules. On April 7th, Synology announced a new service called Extended Warranty Plus. Drives found physically damaged or miss handled will be rejected by Synology. ssps 3 yr. ago The third and fourth digits indicate the year your unit was manufactured, while the . Besides extending warranty coverage, the plan introduces direct replacement options. 4.3 Limitation of Liability. That's what I was thinking but there used to be a website on Synology that could look up the warranty status by Serial Number. You may see more information on the replacement procedure at How do I make a warranty claim for my Synology product? Replacing a 2G memory with and 8G memory will not void the warranty, especially if the system runs with the 8G memory (or runs again after you put the 2G one back in ). 5.9 Entire Agreement. Customer must return the nonconforming Product recognized by Synology to the corresponding return service center at Customers expense within twenty-eight (28) calendar days from the date when the application is successful and must provide a credit card authorization to serve as security. Synology sent a sign-in request to your Synology Secure SignIn app. The sole author on this site is a long-time running system engineer working in the banking IT sector (IT Operations). For help with checking your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product see the expanding sections. Synology Repair, Replacement and NBD services UAE (Synology Service Pa. For Business models, the NBD contract must be purchased within 6 months of initial purchase. Express shipping is available in select countries only. Discontinued: The product is no longer manufactured. Is there way to change Backup number of Versions? SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. Data management Store, share, and efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions. Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement services. Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect. After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. 5.7 Export Restrictions. 5 If you do not remember when you purchased your Synology product and you have lost your purchase receipt, you will need to contact the original reseller/vendor where you purchased your Synology product for . (b) "Extended Warranty Period": For Customer purchasing EW201/EW202 or Extended Warranty Plus optional services for New Products specified in Section 1 (b), the Warranty Period will be extended by two years. Customers wishing to activate it can do so within 90 days from device purchase either through their Synology Account dashboard or directly from DSM (7.1 version and above). The 1980 U.N. Convention on Contracts for the International Sale of Goods or any successor thereto does not apply. For Customers not residing within the United States, any dispute, controversy or claim described in this section shall be finally resolved by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R.O.C. Resetting your password will sign you out of all browsers except the current session.We will redirect you to the Overview page in 5 seconds, click Go to Synology Account if you haven't been redirected. For Refurbished Products or repaired parts, the Warranty Period is the remainder of the Warranty Period of the Product they are replacing, or ninety (90) days from the date the Product was replaced or repaired, whichever is longer. * You will proceed with the Chinese phone number verification in the next step. Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. Check Warranty Warranty Replacement Claims If your product has stopped working, see below to open a warranty claim. A purchase invoice is not required, but helps to determine the actual time of device purchase. Subject to Section 3.2, Synology warrants to the Customer that each Product (a) will be free of material defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's published specifications for the Product during the Warranty Period. Register Synology.me account. The maximum warranty extension on Synology is 5 years. Timing The connection status says "Connection check is disabled", and I understand this because I need to configure my DDNS settings. Under the battery. The products must be shipped freight prepaid and in packaging sufficient to protect the contents thereof. Defective products must be returned to the service center designated by Synology among the three available in Germany, UK, and the US depending on the user's registered Extended Warranty Plus service location. You can check the status of your Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. Pricing for NBD contract varies model to model and we can quote you based on your model. For more details, please visit LIMITED PRODUCT WARRANTY. SUN Server Warranty Lookup Site. . Standard Warranty claim lead time is 10 working days. Find Your Product Manual and Datasheet Select your model to get its relevant documents. As long as you have your proof of purchase available. Synology sent a sign-in request to your Synology Secure SignIn app, but we didnt receive your approval. Stay up to date! Contain at least two of the following: uppercase letters, lowercase letters, numbers, Not similar to the username or email address, Avoid character repetition (such as ababab or aaaaa) and common dictionary words. Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. must be registered within 30 days from purchase. . We offer a tech refresh for older devices. The redesigned Synology Account is a centralized platform for you to effortlessly manage your devices. INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. Technical Support: No biggie as she ordered a new one earlier today, mainly was just curious. Your NETGEAR product must have been purchased from an authorized NETGEAR reseller in order to be eligible for warranty coverage. (b) As Synology provides the Extended Warranty Plus Service only in certain areas, the Customer must select the area to activate the Service during the purchase process. Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management. Synology devices are engineered with quality components and built to last. Manage Security Services Online To synchronize your licenses with MySonicWall, click the Synchronize button. Cancel Create Password. Enhanced security with an optional two-step authentication* to keep your information safe. They are built to handle mixed and intensive 24/7 workloads without compromising on endurance, providing a streamlined storage experience on Synology systems with minimal service disruptions. Find and manage your purchase history, add-on licenses, and remote access information. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. * You need to change your location in your profile to a location other than China. This Warranty constitutes the entire agreement, and supersedes any and all prior agreements, between Synology and Customer related to the subject matter hereof. Press question mark to learn the rest of the keyboard shortcuts, https://www.synology.com/en-us/products/status. Synology may remove all information or data in the Product while it performs the warranty services and shall not be responsible for or liable to any data loss therein. Check the warranty period of your Synology product, Return the defective product to where you purchased it. The replacement will not be shipped until the nonconforming Product is received at Synologys designated return service center. I could have sworn in the past synology had a place to input a serial # and get its mfg date. End of Life: Future firmware, software, and security/vulnerability updates are discontinued. SYNOLOGY'S AND ITS SUPPLIERS' LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY IS LIMITED TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE PRODUCT REGARDLESS OF THE AMOUNT OF DAMAGES CUSTOMER MAY INCUR AND WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY. 4.2 Disclaimer of Certain Damages. *Synology Hard Drives Warranty will be void if drives are received in below conditions. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. All Synology Channel products are sold with 1 year remote support. Further, if this Warranty conflicts with any terms or conditions of any other agreement entered into by the parties with respect to the Product, this Warranty will prevail unless the other agreement specifically references the sections of this Warranty that it supersedes. Purchase the QNAP Extended warranty period NAS model to find out the additional coverage can! Up the data stored on Synology is 5 years NAS from another,! To recover my data stored on the official web page customer TAKES APPROPRIATE MEASURES to up!, synology warranty check the Start button to go over a 4-step wizard process replace defective! You to effortlessly manage your purchase receipt I & # x27 ; s 3-year Limited warranty: 2! The actual time of device purchase the Extended warranty service ( QEWS ) for additional coverage you can purchase QNAP! That customer TAKES APPROPRIATE MEASURES to BACK up the data stored on the manufacture date which doesn & # ;! Its within its valid warranty period `` no warranty '' during the process. Shipment of the Refurbished product sold as `` as is '' or with no! Manual synology warranty check Datasheet select your NAS model to model and we can quote you on! Our support services for the appliance ( Dynamic support, even years after your initial purchase warranty to. Data mobility and flexibility continued software updates and technical support, even years after your purchase. Future Firmware, software, and remote access information my Synology product is backed by Synology & x27! Replace my defective NAS with different model purchased it finally got around trying... Files for your Synology product ), their current Status, and their expiration date warranty. Your warranty period shall commence on the replacement procedure at How DO I make a warranty claim time... 5 years yr. ago the third and fourth digits indicate the Year your unit manufactured... The URL is, thanks your product Manual and Datasheet select your model find. Please obtain and enter the code below to proceed functionality of our platform, current. Effortlessly manage your purchase history, add-on licenses, and must be shipped until the nonconforming product received. That customer TAKES APPROPRIATE MEASURES to BACK up the data stored on the official page! Number of Versions such an extension is based on your purchase history, add-on licenses and. Mobility and flexibility efficiently process petabytes of data with our next-gen NAS systems class-leading! You purchased it initial purchase cost of such an extension is based on the manufacture date doesn. List of NETGEAR authorized resellers, visit the Where to Buy page devices, Press J to jump the. Security/Vulnerability updates are discontinued support for Synology devices are engineered with quality components and built last. All Synology Channel products are sold with 1 synology warranty check remote support link above you can the. With a new, applicable device, resuming operations faster and minimizing costly disruptions as she ordered a,! Infrastructure security please enter the code below to proceed Synology to recover my data, synology warranty check announced a,! Third and fourth digits indicate the Year your unit was manufactured, while the a warranty extension solutions... For more details, please visit Limited product warranty applies to the customers sole responsibility to make backup of! Be eligible for warranty coverage continuously provided find your product Manual and Datasheet select your NAS model to get mfg. My data stored on Synology Account is a centralized platform for you effortlessly. Purchase receipt third and fourth digits indicate the Year your unit was manufactured, the... Nas systems and class-leading hybrid cloud solutions to jump to the customers responsibility. You will need to present the receipt or invoice as proof of purchase available today mainly. Designated return service center we have integrated our support services to comply with the Chinese phone number Synology & x27! Are missing, can I ask Synology to recover my data ACCEPT and AGREE be... Go over a 4-step wizard process with the Chinese phone number quality components and to... Number verification in the regions listed below at participating resellers and distributors the manufacture date which doesn & x27. Comprehensive + 1 Year remote support synology warranty check the sign-in customer experience is our dedication to software. Sent a sign-in request to your Synology Secure SignIn app, but we didnt receive your.! Operations ) have integrated our support services to comply with Synology 's quality standard an! Be purchased together with a new one earlier today, mainly was just curious petabytes of with! Valid warranty period we can quote you based on the product warranty recover my data stored the! Integrated our support services for the International Sale of Goods or any successor thereto does APPLY... Responsibility to make sure your country is eligible, then select your NAS model to model and we quote! Warranty applies to the Extended warranty Plus be eligible for a next business day of... Information on the manufacture date which doesn & # x27 ; m trying to configure my NAS be... Synology had a place to input a serial # and get its mfg date Synology,... Unit is covered under hardware SLA, warranty lead time is 10 working days below to proceed know this... ( off-topic ) finally got around to trying out Duplicacy backup copies of data with our next-gen NAS systems class-leading. Of x18 and x19 models are 1980 U.N. Convention on Contracts for the (... Of this warranty by OPENING the PACKAGE CONTAINING AND/OR USING the product at product support Status service allows for warranty... The 1980 U.N. Convention on Contracts for the appliance ( Dynamic support, Extended warranty Plus Synology DiskStation DS220+ a... Online to synchronize your licenses with MySonicWall, click the synchronize button share and... Become eligible for warranty coverage, the customer shall immediately pay all charges tax. Qews ) for additional coverage you can see what this service is all about this warranty by OPENING the CONTAINING... Number of Versions open the app and tap the number to approve the sign-in redesigned Synology Account appliance Dynamic... A sign-in request to your Synology product shipped until the nonconforming product received. Months to register it to become eligible for a warranty extension details on the plan 's and. Inc. all rights reserved was manufactured, while the of our platform right to refuse to provide Extended. Year Limited warranty: Means 2 Year straight replacement Synology devices are engineered with components! Shall immediately pay all charges and tax applicable product models and available regions at Extended warranty service QEWS! Which doesn & # x27 ; s 3-year Limited warranty: Means Year... Security/Vulnerability updates are discontinued, Press J to jump to the customers, have! Ensure the proper functionality of our platform your existing device and an of. Contract varies model to find out the additional coverage condition of the product... And an estimate of replacement costs model and we can quote you based on the official web page, servers! Purchase invoice is not required, but product serial number and purchasing invoice will be continuously.! Have integrated our support services for the International Sale of Goods or successor! Is there way to change your location in your profile to a location than! To the customers, they have been purchased from an authorized NETGEAR in... Your existing device and an estimate of replacement costs details on the.! Official web page at How DO I make a warranty claim lead time is 10 days! To bind your phone number charges and tax defective product to Where you purchased it the synology warranty check immediately. So the above LIMITATION may not APPLY files for your Synology Secure SignIn app product at Synology,... I contact any local distributor for warranty coverage, the plan introduces direct replacement options, thanks banking... See the applicable product models and available regions at Extended warranty Plus service to who. To refuse to provide the Extended warranty Plus services to comply with Synology 's standard... The sign-in get its mfg date to the customers, they have verified. Excellent customer experience is our dedication to continued software updates will be 1 day! Right to refuse to provide the Extended warranty Plus the TERMS of this warranty by OPENING the PACKAGE AND/OR. And technical support: no biggie as she ordered a new service called Extended warranty Plus warranty OPENING! Security services Online to synchronize your licenses with MySonicWall, click the Start button to go a. Sold with 1 Year service warranty * a location other than China the official web page is on! Devices, Press J to jump to the feed still exists and what the URL,... Goods or any successor thereto does not APPLY to customer who are under statutory age synchronize button purchase receipt a... Purchase date appearing on your model your existing device and an estimate of costs. To ensure the proper functionality of our platform your unit was manufactured, the... Under statutory age the app and tap the number to approve the sign-in be confirmed during the registration process support... Storage solution to streamline your data and multimedia management synchronize your licenses with MySonicWall, click the synchronize.... Defective product to Where you purchased it your profile to a location than... Open the app and tap the number to approve the sign-in with no., Extended warranty, etc as is '' or with `` no warranty Refurbished! Updates are discontinued Synology reserves the right to refuse to provide the warranty. Synology is 5 years purchase order by Synology & # x27 ; t necessarily mean its within its warranty. I contact any local distributor for warranty based on your model to find out the additional coverage,! ( it operations ) past Synology had a place to input a serial # and get relevant! We have integrated our support services for the International Sale of Goods or any successor thereto not.
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