But their user experience as to why data is missing in definitely their fault, https://support.myverifly.com/hc/en-us/articles/4403407792658-Why-is-my-Flight-missing-from-my-Pass-. VeriFLY is a secure travel pass app provided by Daon. I've just opened the app and it's there for me. I had an issue - I'm flying JFK -> EDI (New York to Edinburgh, Scotland) via Aer Lingus with a connection in Dublin. However, while the App notes that I must fill out two different forms Ben, I am traveling to Croatia next month--Star Alliance, UAL to Croatia Airlines in FRA--and it appears United has its own equivalent to VeriFLY where I was able to successfully upload my vax status. The app links well with the NHS Covid app. 1. We are traveling from the US to Portugal, through Heathrow tomorrow night. However, it has become far more complicated to Travel internationally and I dont see it getting any better. This will allow you to use a dedicated VeriFLY lane at the airport to avoid lengthy queues. It is worth getting to grips with the Verifly app and if you are happy doing online bookings and checkins, it should not really be that challenging. But when I go for online check-in, it is allowing check-in for my two family members, but not for me. The missing data may not be their fault. AA and VERIFLY need to be clear here that it's not set up for flights to the USA. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. It doesn't seem to like ours. (So no QR code?). There was ZERO difference in the check in process. It only allows me to choose American Airlines as a carrier. My partner and I made a relatively brief trip to Costa Rica at the end of April and used Verifly on our return to Los Angeles from Liberia International Airport to document our negative COVID tests that we obtained in Tamarindo 72 hours before our return flight. I do understand I would not be able to check in on line if no VeriFly complete. BUT there seems to be no way to set up the return flights. So I think Verifly is only used flying TO London, and not FROM London to anywhere else. Re: VeriFly app Aer Lingus. First point of note..priority boarding is non existent and confirmed by ground staff that PB not invoked currently. If travelling thru Frankfurt with Lufthansa in transit to another Schengen area country, will Frankfurt verify my Covid eligibility or the final destination? The Aer Lingus Airbus A330-200 features 266 seats in a 2 cabin configuration. document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Used Verifly on a trip to El Salvador. By Victoria Gilbertson Jul 20 2022. . Thanks for this report. Verifly is just farming your information for sale. That said, at check-in in DUB, the agent (Swissport for BA) didnt trust it and asked to see my PLF and my Covid certificate. Our airline partners determine what flights are eligible for use with VeriFLY. Did you just have to use the check in desk at the airport? Terrible app. I guess there will be more items to fill in once they add vaccination details. Then Dublin is the default departure airport, As others have said the app is not mandatory but it makes the departure experience at the airport so much faster and easier. Anyone just gone to check-in rather than complete the app? When flying to the US last November, no matter what I did , it wouldn't upload. It does very little to enhance your journey currently or speed up the boarding process. It's that simple and smart. I printed everything needed and also have files saved on the phone for each of us. I am planning some research but if someone wants to steal your info, they can no matter what you do unless you plan to go off grid. Flying tomorrow and just checked it again and it hasnt saved my data. The field is now updated and named "Test Booking Number." Thanks for the info. Hello, I am travelling with Aer Lingus as well. Please view our advertising policy page for additional details about our partners. Find out when online check in is available for flights within Europe and for transatlantic flights below. This explanation covers pre-travel confirmation of positive vaccine tests. I know (nearly) nothing about Daon, the biometrics company that owns Verifly, but this is not their only biometrics product. I will report back later if it really did speed the airport process. You can also hold 2 peoples' info so you and your better half can be cleared the same time. I uploaded each of our vaccine cards and received within a few minutes the message that our Vaccine Review has been completed and our vaccination details have been accepted. First point of note..priority boarding is non existent and confirmed by ground staff that PB not invoked currently. View Flight Updates to learn more about possible disruptions or cancellations. Original review: Dec. 15, 2022. Then all 4 green checks showed up and the main page said something like "Ready to Go" next to my (and on a separate app page my wifes) "trip" Hope it all works on Sunday. VeriFLY will guide you through the travel requirements for the country you a travelling to. Receive a green approval tick and check in online. Your "how to" info is very good, but the app doesn't mirror your steps. Two of us say "pending" one says "incomplete". aer lingus breakfast menu. I've experienced the @Ben - thank you for posting about this for people. Why not save yourself that added hassle at checkin Ben summed it up very well. My actual flight number (AA) didn't come up however when I manually went through the BA options I found it and was able to Verify. I got this far a few times and can't go any further. My daughter's was uploaded a day later and took about an hour to be approved. Using the VeriFLY Support Portal - open a request with us using the VeriFLY Support Portal - just click the Contact Us button to kick off the process or tap the Help button in the bottom right hand corner. Click then you can enter. International travel is really complicated nowadays, between constantly changing rules, testing requirements, and endless pre-travel forms. How do I surmount this road block? Realme GT 2 Pro / Facebook; . It was stated that this is not mandatory yet American Airlines requires it before online check in. We are going ORD-SJU on AA this week and I wasn't sure if I should use it or not, but after reading this I decided to sign up. Youve got a QR code but it wont recognize it. Clickbait, spam, memes, ads, brochures, classifieds, surveys or self-promotion will be removed. I keep having to email some person asking questions. This Verily app is very confusing to me as it acts like you need a negative test (when I'm being told that your don't). . I'm sure many will love these apps, but for those of us who do not wish to use them (still many) ..paper print out still works just fine. Aer Lingus has given me the runaround for 7 days and no one has been able to tell me when I'll be able to get my stuff, or directed . American Airlines partners with VeriFLY for flights to the UK. No footnotes of what the problem is. For all travel destination queries, we . VeriFLY wont be useful for all airlines and/or destinations the service partners with American Airlines and British Airways for international travel, but not most other airlines. My moms test was verified within two minutes, while mine took 16 hours to be approved, and that only happened a couple of hours before we headed to the airport. (always sign up for frequent flyer accounts regardless of how much you travel), This is the version of our website addressed to speakers of English in United Kingdom. Same problem here. Yeah, doesn't really take a rocket scientist to approve a covid test. VeriFLY is the airline industry's most widely adopted mobile health passport, helping customers flying on American and its partners Aer Lingus, Alaska Airlines, British Airways, Iberia, Japan Air Lines and Qantas travel to more than 60 countries and 280 destinations. You can also choose this option with Saver Fare, however a seat selection fee will apply. Weve heard the concept of a vaccine passport, so think of this (as of now) as more of a testing and form passport.. What's more, I was told the app was free but I've been billed 8.99 USD. It was an additional step of bureaucracy which gave absolutely zero benefits to me, I feel as if I have been bounced into giving my personal information to this third party for no reason at all. And our trip to London cant be completed because they want a Covid test booking number that we dont need because it doesnt know we are only airside transiting through UK. Ben summed it up very well. I just feel unsure as this my first trip out of the UK since 2019, sure many have felt overwhelmed with the extra checks etc. To avoid airport queues, you can check in online from the comfort of your own home, or even on your mobile when you're on the go. hello, today my wife and sister-law were at Jacksonville airport going to Bogota . Anyone know what that was for, especially as the app didn't work for the return leg and I actually didn't even need it going into France as they dropped their test requirements and other forms need to be filed on line with the French authorities. Which Way is Luxury Hotel Pricing Going in 2023? I used it to fly from Cyprus to LHR, some of the questions it asked were stupid, I just used my best guess and passed. VeriFLY provides secure digital credentials for a faster return to safe, in-person experiences by enabling less contact, more speed, and more confidence. You have successfully joined our subscriber list. You go through the app process for many international itineraries in order to complete online check-in. I have given up on it gate agents don't seem to fully know what it is and still ask for the individual documents . But, of course, Insanity Is Doing the Same Thing Over and Over Again and Expecting Different Results. The AA app wouldnt let me check in online unless the VeriFly app approved all our results which are still in a pending status. VeriFLY works with select airlines to help verify travel credentials (like coronavirus test results and passenger locator forms) for select destinations, in order to make the check-in experience more seamless. Hello, I am travelling with Aer Lingus as well. We are traveling from the US to Portugal, through Heathrow tomorrow night. and receive the Green Check Mark. Last year airports were deserted around July and August. Aer Lingus has given me the runaround for 7 days and no one has been able to tell me when I'll be able to get my stuff, or directed . (I have backup printouts so its no hassle at all) :). That possibly explains a lot. Hi we are also flying with Aer lingus to US am i right in saying that you can add the info for children ( negative test result etc) onto a parent's app? Bottom line, wont waste my time until major improvements are made. Rubbish. Wasn't asked for Covid cert at all. ? The locator form was no problem, but the app would not accept the QR code from negative covid test results, so make sure you can provide those manually. The worst part was tracking my husband down for a photo. The app will ensure you have all the right information covering passport, vaccinations, (ta && ta.queueForLoad ? They stated that documents will only be verified 12 hours before a flight. I had the same experience. I have flown to and from Greece and then to and from Israel during the last 8 weeks. Return trip, same thing except when I called they said they wont speed their process up. Aer Lingus @AerLingus. Ireland to UK is considered as part of the Common Travel Area and a lot of that information is simply not required. This may result in long queues and delays as you move through the airport. Verifly doesn't recognise Manchester Airport UK. Useless application because there is no communication with AA application. It is throwing an error that I need to complete my VeriFly. If your flight is more than 2 weeks away, please check back with the app closer to your departure date. After reading all the rules for transiting passengers, a test is not required, but the app requires a test booking number to be entered in order to confirm your entries. The application doesn't support people with long first name(s) I have 3 names in my first name and the app doesn't let me check-in. Finally got all 4 areas green checked - Ready to go. 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