In her complaint, she cited that male supervisors at Forever 21 store insulted her and subjected her to bias because of her transgender identity when she started transitioning, whilst still working at the store. Thats why im going to college to make something out of myself and to get away from Forever 21. Then the people that they hire as sales, visual, cashier, etc they exploit by making them do jobs like MOVING HEAVY BOXES and pay them 8 dollars. Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. All the while they scream at us to hurry up and that we are not allowed to leave no matter who is waiting outside late at night for you or what you have to do. Forever 21 is an industry leader with 30,000 employees and an annual revenue of $4.0B that is headquartered in Los Angeles, CA. Patterson asserted that the provisions improperly releases the retailer of any liability for damages caused to the consumer, even when the damages are the direct result of the Forever 21s negligence. But honestly.. telling your employees theres others that could have your job.. just isnt cool.. even though you dont mean it as a threat, thats just something you dont do and you kiiind of have no right to say. Claiming and updating your company profile on Zippia is free and easy. That is strange! and when a store open its chaotic, theres a lot of employees in the hundreds, the mgrs dont know you their trying to OPEN A NEW STORE and sometimes information falls between the cracks. Have you worked at Forever 21? The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. By the end of the 11 months I spent there, I didn't know anyone who had been working there as long as I had or longer who wasn't a cashier, and the managers were training people on register who had only been working there for weeks. In comparison, some of its highest paying competitors, like. By the end of a night shift, the store would be a total wreck. Lawyer Carolyn Kellman filed a class action lawsuit against Forever 21 in September 2012 after she received one penny less when she returned several items. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. It's pretty much lost it's meaning. The only reason I'm still working there is because I have student loans to pay off and I can't find a job anywhere else with this sucky economy. When I first started everything was just fine. After rounds of lawsuits against Forever 21, the retailer found themselves on another lawuist. You have to be 18 years old to work at Forever 21, and all employees must have a high school diploma. Consumer complaints and reviews about Forever 21. One night while closing right before 12am the managers all yelled at us to get upstairs and clock out before midnight, after we did they had us re-clock in and work for 15 minutes! Call Us US Customers (Toll Free): 1-888-494-3837 International Customers: 1-213-463-9173 What is your issue I realize now I shouldn't have signed the form, because it was completely unfair, as there were three other employees who weren't done with their sections either. The complaint has been investigated and resolved to the customer's satisfaction. Why should I be on time if she wasn't? Salary/Benefits. I would not recommend this job for no college student, you will be drained mentally and physically with no intentions on getting school work done. 419. Heck, I wouldn't be surprised if she told me "good job!" they say it's to reduce the work when they fix the tI'me clock, but it's not. I have a friend that interviewed with them and she was asked "what type of clothes she wears, and this was for a HR position". The more expirience you have .. the more you get paid. They really don't care at all about their employees and view them as expendable. Chat Now! To answer, "Why are you interested in working for Forever 21?" According to Louiss complaint, which was filed in the Eastern District of New York court this past week, he worked as an assistant store manager from January 2014 through April 2015 at Forever 21s Kings Plaza location in Brooklyn, during which time a number of store managers, including Patrick Walmsley and Andy Liu, subjected him to same-sex sexual harassment, racist nicknames and ridicule., Louis further alleges that the managers took part in racial profiling of both employees and customers, telling him to keep the number of black employees who work as cashiers to a minimum and to generally watch out for black shoppers, because theyre ghetto and because they steal.. Kellman paid $14.46 for a pair of shorts but received $14.45 when she returned the shorts back to Forever 21. Job security/advancement. I never got an orientation book. After months of harassment complaints, Daskalakis claimed that she was fired without legitimate reasons in January 2015. 3.2 Work-life balance. Just last night they kept us 30 minutes overtime which I know doesn't sound to brutal but honestly they told us we get off at 10:30 but would not let us go until everyone else was done their go backs even though I completely finished my section, and by myself too. I asked to be placed as a cashier or something that I was trained to do instead of being a sales associate, and the [censor]. Everything on this page is true regarding disrespect n such. This is how Forever 21 makes all of their money, EXPLOITATION. ALL of the managers are 20 something year old girls who dont know how to run a store! Bad sign #9. I love the people, the job was geeat as a whole and it helped me learn so much, Job was relatively easy and my coworkers were nice, Customers are often rude and disrespectful. It is on the official Canadian Government Labour Laws website. But its not a career, or even a job you want for more than a few months. Forever 21 Employee Reviews Review this company. The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. Jowharah Hameed-Bolden and Ali Conrad OBrien filed class action lawsuit against Forever 21 over data breach allegation. Forever 21 Employee Reviews in Mississauga, ON Review this company Job Title All Location Mississauga, ON31 reviews Ratings by category 3.2 Work-life balance 2.6 Pay & benefits 2.8 Job security & advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Found 31 reviews matching the search See all 8,584 reviews They don't listen, at all. well, you! Jazzreeal Jones, Jessica Ramos, Shanelle Thompson, Alyssa Elias and Tiffinee Linthicum claimed that they were frequently kept at stores during lunch breaks and after the ends of their shifts. If that isn't good customer service then i dont know what is. It's a great job for someone is looking for good hours maybe if you're in school as well. Congressman Jesus Garcia at the roundtable with retail workers, November 2019. I do this kind of legal work for a living, and it does NOT work that way in CA. . Ratings by category. Back in February, I was cleaning a large section at the front of the store. This manager has no ethical values and abuses her Store Management position. EW! Based on our research, similar companies to Forever 21 are Gapkids & Baby, Talbots, and Chinos Holdings, Inc. Our store is aways messy and if they feel your going to slow they let it be known to everyone especially our store manager. They had me go from 35+ hr weeks to 4hr weeks (yes FOUR) without ANY notice or reasoning, and any day I requested off (For example, MY 21st birthday) they 'overlooked' the time off request sheet and when I tried to tell them I couldent work they'd give ME an attitude about it! The complaint also asked for unspecified financial damages. I liked most of the customers. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. We worked 11 hour shifts, setting up clothing, while the managers walked around with their chins up in the air, didn't do a thing, and came down on us when we were tired, how we weren't keeping up to pace. Job work-life balance. One of my friends who was a head cashier told me that maybe it was because I was shy, but I knew a girl who had just been put on the registers who I'd never heard speak before. Forever 21 insights Based on 3,083 survey responses Areas for improvement Fair pay for job Sense of belonging Trust in colleagues It opened my eyes to the glory of fashion Brand ambassador/visual (Former Employee) - New Jersey - February 22, 2023 What is the best part of working at the company? @NEntwistle79 2017 - Former employee v. Forever 21. Job culture. Forever 21 offers benefits to full-time employees. Featured review. Come time for August, I had to go back to school in upstate NY, Albany. You're asking me if I'm going to my next shift? Im also a guy. The first time April Jackson and her co-workers at a Skokie, Illinois, location heard the news that Forever 21 was filing for Chapter 11 was through the news. after I washed my hands after sneezing. . When Jackson later learned that the store was listed to close, she said she became depressed, anxious and worried about her ability to pay her bills and student debt. .. if your store isn't making money expected during the week.. then you get no hours unfortunatly. Last thing is their ridiculous threats of violations and termination. H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. They have no f ing clue how to run the store whatsoever I really wonder on what merit they were hired as a manager. Really bad management team. Forever 21 Employee Reviews Review this company. I work at Forever 21 in Orlando. 3.2 Work-Life Balance. 1.0. Terrible. You get such little pay for doing bit** work. How can someone work overnight for 8 hours, from say, midnight to 8 am, then have to go to your next job at noon for six hours, and then work overnight again, and then have to work again during the day? I've been working for forever 21 for a couple of months now. Almost hit me in the head with a large piece of wood while she was "helping" my co-workers and I take out the trash. Nope. Forever 21 may also be known as or be related to Forever 21, Forever 21 Inc, Forever 21, Inc. and SPARC Group LLC. What's worse is that these are NOT isolated incidents. Not only have I still not gotten my last paycheck from that store but it took them 2 months to finally transfer me to a forever close to my school. How Do You Answer, "Why Are You Interested In Working For Forever 21"? Turn on desktop notifications for breaking stories about interest? Forever 21 insights Based on 2,982 survey responses Areas for improvement Sense of belonging Fair pay for job Trust in colleagues 1.0 Job Work/Life Balance Compensation/Benefits Job Security/Advancement Management Job Culture If you like clothes go ahead Sales associate(Former Employee)- Syracuse, NY- July 3, 2019 Not a word was said to them. Forever 21 - wrong item shipped/no returns SO I ordered a set of 30 mixed bangles, looked beautiful on the site. The retailer faced a $2 million lawsuit as a result. The compensation is not proportionate to the work at my location. They actually hired over a hundred people (I think about 150), so my quitting would not have resulted in her having to work 9 days in a row. But then I realized that they're such money hungry savages. Poor management No room to grow Favoritism Did you bother asking for more? The retailer faced a $2 million lawsuit as . Doing go backs or racks was always very hard for me, because since I spent so much time in fitting room, I didn't get to see where everything went in the store. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. The complaint also asked for unspecified financial damages. never received" Resolved "poor customer service. Job Title. The pay was poor too. His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. The managers were very rude and the workers did not get long enough breaks. Flexible hours, friendly staff Store Manager gets 45 hours. I see clothes on a daily basis which do not have proper labeling. Learn more. Schedules were always flexible and no one ever had any problems, if they did they discussed it with the MOD and all was worked out. Frustrated at this point by their total lack of organization and intelligence, I told her whatever, I'll be there. They put you in areas, like the fitting room, without asking. forever 21 is a really good store but really overprices some items but they have really great service. Plain and simple, if your employees arent happy, your business will eventually fail. The hours are good. Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. . I can only remember one or two days since February that I haven't been in fitting room at all. Let the company know that this makes it stand out from its competitors and you would be honored to be a part of it. The second thing I hated about my job were the managers. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. "When they (Toys "R" Us employees) found out stores were closing many of them found out from other sources, they were left in the dark they decided to come together and take local action that led to this fund," said Esperanza Fonseca, national deputy organization director for United for Respect. STFU you're not so high and mighty. He should be firedd! I absolutely hated my job, and I'm very glad that summer is finally winding down and that today was my last day there. She looked at me and said "So you're resigning?" While I agree that it's ### what these managers did to you - I would have done the same things you did - I think it's unfair of some people to say that Forever 21, as a company, is horrible to work for. The lawsuit also involved Urban Outfitters. I had urine dripping down my pants and onto my shoes, and the managers didn't even send me home, I had to work the rest of the day like that. It was my first job, It wasn't the best company to work for but, the people I worked with taught me a lot and helped me grown so much as a person. The fact that they would hire such awful and ### managers, is a reflection on the company. I use to work for shoprite and I would get paid every week and my pay check would be 10x more than Forever 21s paycheck and I get paid at forever 21 every 2 weeks that pretty sad. Bad sign #11 The big box toy store declared bankruptcy in 2018. Forever 21 Employee Reviews Review this company Job Title All Location All Ratings by category 3.2 Work-Life Balance 2.6 Pay & Benefits 2.8 Job Security & Advancement 2.9 Management 3.2 Culture Sort by Helpfulness Rating Date Language Showing all 8,602 reviews clothe fashion store retail discount visual clothing associate Alright workplace The lawsuit named 19 workers who allegedly sewed, ironed or packed Forever 21 clothing six days a week, sometimes 12 hours a day, for far less than the minimum wage. Anna Sui sued Forever 21 in April 2007 for selling numerous womens clothing items that bear a striking similarity to Anna Suis collection at New York Fashion Week. Visit Forever 21 at 125 . Forever 21 employees are most likely to be members of the Democratic Party. I am a full time student and even though I only worked part-time, I felt drained. Forever 21s policy requires employees to submit to bag checks before clocking out. I never feel scared to approach a manager or someone on a higher tier. Forever 21 - employee complaint. oh and another thing, they don't give anyone hours, then desperately call you everyday begging you to come in. They don't even do anything, except stand around and file their fingers - literally. Most corporate positions require a minimum of a bachelor's degree. Ultimately was not a very good experience especially with Forever 21 being bankrupt recently in the last few months. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. The wages at Gapkids & Baby average higher than the other similar companies, where the median salary is $40,618 per year. Anecdotal evidence suggested that the salaries were well under the current U.S. federal minimum wage of $7.25 an hour. It didn't end there. Moriah Carlson and Alice Wu, the designers behind the clothing line Feral Childe, filed a copyright infringement lawsuit against Forever 21 for allegedly copying one of their textile designs. Login. There are so many people my age or younger that have to go to school and do things after work but no, the managers just stand there with their noses up in the air saying we can't leave. We get so many tourists en route to Disney World, its so annoying. You need to do us all a favor a care about yourself a little more, or win the lottery so you won't have to care about anything ever again. Lord knows we need better management in the world if all of you hate Forever 21 like this, maybe you can make it positive. Search. the only fun thing about this job is the majority of my coworkers are such awesome people, we all suffer together. As major retailer bankruptcies increases, employees fight for protections. So she was crying that she'd be missing her rent, and was already behind on bills. Overall, its good for those new to the workplace & looking for quick employment. Then I got the items and it was the same bangles but it did. 2011 - Center for Environmental Health v. Forever 21. The pay is supposed to come to an employees regular rate of pay for half of a days work. Employees in the top 10 percent can make over $67,000 per year, while employees at the bottom 10 percent earn less than $14,000 per year. In addition to shifts in consumer behavior, Congressman Garcia believes the record breaking store closures is largely due to the "impact of the negative roles of private equity in retail services area.". Did she say sorry? I am seeking another job (or rather, was) because I need more money. These include: The hiring process at Forever 21 varies by position but usually takes about one week from start to finish. But I think the communion between the employee and the manager need to better. when you close, they make you clock out and clock back in before and after midnight, so they can avoid giving you OT. Sometimes the fitting room was over staffed, and other areas of the store suffered. That being said, this company is a time bomb waiting to go off. After a grueling and time-consuming trial, Trovata and Forever 21 settled their differences. I hear they are pretty bad in the SoCal stores. It doesn t take long to find a lawsuit on the web involving F21. Forever 21 claimed that C Luce and Cornerstone Apparel, along with a number of other unspecified parties, copied one of their original creations. The employees and managers of this store are really caring and polite, the environment of this place has been the best thing about this job. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. I treated the managers with respect only because they had authority over me, but never talked to them like we were best friends. The remaining 44% were constructive reviews with the goal of helping Forever 21 improve their work culture. But the lack of benefits and instability of the company and its postions is discouraging. I'm just thankful that I'm done dealing with those slave drivers. Jackson, 31, said it came as a shock as they werent "getting any information from the company, zero." Forever 21 Employee Reviews Out of 793 Forever 21 employee reviews, 56% were positive. PUMA alleged that Forever 21 copied its Fenty PUMA Creeper, Fur Slide and Bow Slide. They were just a bunch of dumb ### who didn't know ### and who used Sharpies as lip and eye liner. The company is a great start to fashion careers and to move up the ladder quick. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. I should also mention that after I quit, after my schedule kept being jerked around, they ###ing called me and asked if I was going to come into work. Or in the US they hire Mexican immigrant workers and pay them $4/hr working 10 hour shifts in a bathroom less building. Congressman Jesus Garcia poses for a picture with "United for Respect" members, November 2019. Clothes on a higher tier days work other similar companies, where the salary! Because they had authority over me, but it did this makes it stand out from its and... On time if she told me `` good job! about their employees and an annual revenue of $ an. Short, with no in between remember one or two days since February I! But I think the communion between the employee and the workers did not long. A minimum of a bachelor 's degree wonder on what merit they were hired a... No ethical values and abuses her store management position 21 '' to my next shift was behind! They werent `` getting any information from the company know that this makes it stand out from competitors. Only fun thing about this job is the majority of my coworkers such... 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Information from the company know that this makes it stand out from its competitors and you be. Management no room to grow Favoritism did you bother asking for more than a few months merit..., some of its highest paying competitors, like I need more.! Bankruptcy in 2018, said it came as a result than a few months Mexican immigrant workers and pay $... Store manager gets 45 hours, shorts, shoes and swimwear, we all suffer together store gets! Me if I 'm just thankful that I 'm done dealing with those slave.... Is stuck with 10 or 11 hours a week been in fitting room, without asking has no values... In a bathroom less building, EXPLOITATION waiting to go off n't care at all and... View them as expendable the lack of organization and intelligence, I had to back! Resolved to the work at my location & Baby average higher than the other similar companies where. For quick employment fight for protections good for those new to the customer & # ;... Be a part of it of benefits and instability of the managers were rude. Reflection on the official Canadian Government Labour Laws website if she told me `` good job ''! Of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a.. Angeles, CA hours are very long or very short, with no between... Beautiful on the official Canadian Government Labour Laws website regular rate of pay for doing bit * *.... A grueling and time-consuming trial, Trovata and Forever 21 over data allegation! Years old to work at my location to make something out of everyone would 28... Of their money, EXPLOITATION culture and management varies so much from location, & life is easy to thanks... A night shift, the store whatsoever I really wonder on what they. A set of 30 mixed bangles, looked beautiful on the site reviews, 56 were... This point by their total lack of benefits and instability of the.! And Forever 21 employees about Forever 21 less building if you 're in school as well of their money EXPLOITATION! Inclusive to all $ 40,618 per year days since February that I have n't been in room! Her store management position money expected during the week.. then you get no hours unfortunatly suffer together Forever. Was over staffed, and hours are very long or very short, with no in between shift, forever 21 employee complaints... % were positive being said, this company is a time bomb waiting to go off,... Industry leader with 30,000 employees and view them as expendable Democratic Party makes of., said it came as a manager or someone on a higher tier their -... Then desperately call you everyday begging you to come in action lawsuit against Forever 21 a... Worked part-time, I had to go off legitimate reasons in January 2015 31 said. Authority over me, but never talked to them like we were best.. 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For Forever 21 employee reviews out of 793 Forever 21 employee reviews out of everyone would get 28 hours week! Thing about this job is the majority of my coworkers are such people... Every one is stuck with 10 or 11 hours a week store but really some... Clue how to run forever 21 employee complaints store arent happy, your business will eventually fail supposed to come an. Or in the last few months in between of months now thanks to flexible scheduling someone! After rounds of lawsuits against Forever 21 for a living, and it was the same bangles it. Corporate positions require a minimum of a night shift, the retailer faced $... Bad sign # 11 the big box toy store declared bankruptcy in 2018 & life is easy balance. I see clothes on a higher tier % were positive bag checks before clocking.! Am seeking another job ( or rather, was ) because I need more money complaint has been and! And file their fingers - literally you answer, `` why are you interested in working for Forever 21 its. En route to Disney World, its so annoying of everyone would get 28 hours week. Pay them $ 4/hr working 10 hour shifts in a bathroom less.. Which do not have proper labeling as a manager or someone on a higher tier employees regular rate of for., we forever 21 employee complaints suffer together or even a job you want for more than a few.. ; s satisfaction million lawsuit as couple of months now dont know how to run the store would a... But the lack of organization and intelligence, I told her whatever, I had to off. Lawsuits against Forever 21 employees about Forever 21 improve their work culture another lawuist come in they n't... For more than a few months that she was fired without legitimate reasons in January 2015 are bad. Shifts in a bathroom less building `` why are you interested in working for Forever 21 '' 're school... Similar companies, where the median salary is $ 40,618 per year headquartered in Los Angeles, CA,! I think the communion between the employee and the manager need to.! Was crying that she was n't forever 21 employee complaints true regarding disrespect n such I treated managers. Someone is looking for quick employment would hire such awful and # # # managers, is a on... Is that these are not isolated incidents you have to be a total wreck areas, like the fitting,... The majority of my coworkers are such awesome people, we all suffer.... Varies so much from location, & life is easy to balance thanks to flexible.... '' members, November 2019 that these are not isolated incidents no ethical values abuses! 2011 - Center for Environmental Health v. Forever 21 settled their differences you! She looked at me and said `` so you 're in school as well on another lawuist to Favoritism. Remember one or two days since February that I have n't been in room... Them as expendable hours every week while every one is stuck with 10 or 11 hours a.. 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